Last updated: 1 September 2026
Who we are
IFR Hub is published by Fideo Global, which is the data controller for any personal information collected through this site. You can reach us about anything on this page at enquiries@fideoglobal.com.
What we collect, and when
We only collect personal information you choose to give us, in three places:
- The advisory enquiry form — your name, role, club, work email, what you're interested in, and anything you write in the message box.
- The assessment tools — if you ask for your readiness report or ODSE form to be sent to you, we collect your work email, your club, and (for the readiness tool) your score.
- "Notify me" and course updates — your email address, so we can tell you when the thing you asked about is available.
Browsing the site collects nothing. There is no tracking, no advertising technology, and no profiling.
Why we use it
To respond to your enquiry, send you what you asked for, and follow up on it — which is our legitimate interest in responding to people who contact a professional services firm, and, where you're asking about our services, a step you've requested prior to a possible engagement. We don't sell or share your details with anyone else, and we won't add you to a mailing list you didn't ask for.
Where it lives and how long we keep it
Submissions are stored in a database hosted with Supabase in London, with access restricted to Fideo Global. We keep enquiry records while they remain relevant to an active or potential conversation, and review stored records at least annually, deleting what's no longer needed.
Your rights
Under UK data protection law you can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email enquiries@fideoglobal.com and we'll act on it promptly. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office.
Cookies
This site sets no cookies. No analytics cookies, no advertising cookies, no tracking of any kind. Two things adjacent to cookies are worth knowing:
- Videos are embedded using YouTube's privacy-enhanced player and only load when you press play. If you play one, YouTube may store data on your device under its own policies from that point.
- Fonts are loaded from Google Fonts, which involves your browser sending your IP address to Google to fetch the font files. Google states it does not use these requests for tracking.
AI-produced media
Podcast episodes and explainer videos on this site are produced using AI narration and presenters, under Fideo Global's editorial control. Written content is authored and reviewed by people, with AI assistance in drafting.
Changes
If we change what this site collects or how, we'll update this page and the date at the top before the change takes effect.